Blog @ E-knows.net

Any technical support would love to guide you through the problem if you can provide enough information for them to see the error.

Normally, I would say that if you can describe your error very well it is good enough. But, if you can add few more screen shots of the error appeared on your computer screen it will make solving your problem much easier. Like people say, seeing is believing.

Be prepared with these typical questions.
1) When this problem occurred?
2) What did the last thing you do before this happened?
3) Have you changed any settings?